Sunday, 20 April 2014

Josoft Technologies !Inbound call center project

Project NameAirtel Money Inbound 
Project Description
Looking For Call Center which has capability to satisfy Airtel Money Users who have query regarding Money Transaction, Billing, Refund, Guideline & solve technical issues
Location : Gujarat Only
Seats Required
Seats Require : 50 ( Morning ) & 20 ( Night )
PayoutFixed Payout : Rs.300 Per Agent
Type of ProjectHandle Incoming Calls From Existing Customers Experiencing 
Turn Around Time365 Days 24/7
Technology used
N/A
Certifications Required
Company Profile 
Last 2 years Balance Sheet and Profit and Loss statement.
Articles and Memorandum of Association.
Director’s profile along with senior Management profile.
Details of any 1 previous inbound projects handled.
DOT Licences (Domestic & International).
STPI Registration.
12 Photographs of Centers Location.
Center must be at least 1 year Old with Dot and ISO and a Pvt Ltd..
Company registered under the Indian Company Law of 1956.
Payment FrequencyEvery 45 Days
Training & Support7 Days 
Advance payment
No Advance
Challenges faced
Sign up Procedure:

(1) Send Company Profile along with experience certification + DoT + ISO + Balance sheet of Last 2 Year + ROI.

(2) Once Approved Center will get a Official mail from local Airtel vendor announcing the date and Venue of Sign up.
Charges Involved :

( 1 ) Business Procurement fees : Null
( 2 ) 3 Lac on Sign up. ( Refundable Deposit )
( 3 ) 10% Royalty. ( 12 Month to gtobpo )
( 4 ) Consultancy Charge : 2 Lac Rupees.
( 5 ) Training Charges : 3000 per agent / year  

No comments:

Post a Comment